123.hp.com/oj5740 Printer Technical Support

About HP OfficeJet 5740 All-in-One Printer series


HP OfficeJet 5740 All-in-One Photo Printer is built over a drop-on-demand Thermal InkJet Technology for producing prints at professional quality. It is an instant ink ready printer that is eligible for an Ink enrollment service for a year and get the Ink delivered to you. HP OfficeJet 5740 is capable of printing fast at a speed of 20PPM. Its control panel is designed to be a hi-resolution monochrome touch screen display. The OfficeJet Wireless is a powerful feature that eventually permits you to connect with computers, mobiles and tablets adapted to different software environments. It is also present with the ability to transmit faxes in both black and color quality. Get Quick installation support for hp officejet 5740 printer.


Compact Design


HP OfficeJet 5740 is a multi-tasking printer that is capable of achieving high print speeds and also prints in large volume. Get the highest quality prints utilizing HP Wireless Setup and further make it an AirPrint compatible for Mobile Printing. Effortlessly print a borderless photo that resembles of the original picture quality.

Colour printing


HP OfficeJet can print at remarkable colors and consistently provide you a high Ink yield on Cartridges. Now get your OfficeJet enroll in a HP Instant Ink program and then at once begin to save 50% of Ink. Order the HP Ink to be delivered at your door steps, according to the print duty cycle you follow up with. At least try to register OfficeJet to HP Ink and then get the advantage color printing without any delay.

Use Web Scan


HP OfficeJet 5740 Web Server enables you to use Web Scan and then capture photos and documents through a Web browser. Once you have the Web Scan setup then scanning a Photo does not necessitate the use of any network software’s. Use the Automatic Document Feeder and then scan multi-pages document without getting slowed.

123.hp.com/oj5740 Unboxing


123.hp.com/oj5740 Printer


123.hp.com/oj5740

123 HP OfficeJet 5740 Software Installation & hp officejet 5740 setup


Get the printer driver frequently updated for your HP OfficeJet 5740 Printer. Try to install these drivers perfectly without skipping any step while installation progresses. Now you are eligible to get the optimum performance from your printer. Go to 123.hp.com/oj5740 webpage and then download the printer driver and updates. Follow the given below steps to install the printer software successfully.


Install HP Printer Driver for Windows


How to connect the 5740 HP printer to your Windows PC?
  • Step 1: Go to 123.hp.com support site and then place the cursor in the search bar. Now enter the printer model and series number to hit Go button
  • Step 2: Download the best fit printer driver and then run the HP Easy Start setup file. Follow up the onscreen instructions to specify a printer name
  • Step 3: When prompted try to choose USB connection then go ahead to connect the USB cable to your computer. Click Next button and then end the printer setup successfully
  • Step 4: If the printer driver install is incomplete and thus results in displaying error message. Then at once decide to get the full featured printer firmware downloaded from HP Customer Support website
  • Step 5: You can find for the product installation software and then download it from the Driver and Software section
  • Step 6: Double click the firmware file and then follow the onscreen instructions. Ensure to select the USB connection over the installer and then click Next button
  • Step 7: Restart the windows and then begin to send a print, scan and fax operation that best fits with your HP OfficeJet 5740 features

Install HP Printer Driver for Mac


  1. Step 1: Initially check for the printer software and driver that is built-in HP OfficeJet 5740. Open a web browser and then type 123.hp.com address and click Go button. Click the search bar and then type in HP OfficeJet 5740 to click Search button
  2. Step 2: Select the best fit printer driver or HP Easy Start and then click Download button. Once you have received this setup file then at once spontaneously run it over Mac OS. Follow the onscreen instruction.
  3. Step 3: If your printer name gets prompted then try to provide a desired name and then follow it up through defining USB connection mode. Now connect the USB cable to Mac and then click Next button. Run through the HP Easy Start Setup and then end it then and there
  4. Step 4: Systematically try to reboot the Mac and then check for the printer driver installation completion in your Mac Printers and Devices folder. If the printer setup fails to communicate over the Mac system then the resultant is that you may be requiring a full feature printer firmware setup
  5. Step 5: Make use of the safari browser and then view support.hp.com webpage. Click the software and drivers downloads section and then enable the search bar. Now enter the HP OfficeJet series to obtain the link for downloading printer firmware
  6. Step 6: Double click Firmware setup file and then follow up with the screen instructions. Give a name for the OfficeJet to click Next button. Over the installer prompt try to specify USB connection and then immediately try to connect USB cable to printer. Click Next button and then finish up with the printer setup

123 HP OfficeJet 5740 Wireless Setup


HP OfficeJet 5740 is built to be web enabled and therefore you can avail some of the free web services over the Internet. Now you can imprint instant Tickets, Forms and Coupons. All that you have to be doing is to get your HP OfficeJet 5740 configured to a 802.11b/g/n network. Then try to make a note of the SSID name and WEP key from the router device. Now you can power up the computer, printer and router gadgets.


HP OfficeJet 5740 Wireless Setup for Windows:


  • Connect your computer and printer to a common wireless network. Keep the printer nearer to computer until the installation process gets completed
  • Fully terminate the USB and Ethernet cable that is connected to your computer
  • Touch the screen panel to activate printer menu. Flick in the horizontal direction and then select the Setup option
  • Touch Network and then tap settings. Touch Wireless Setup Wizard and then follow the screen instructions. Your HP Installer should automatically get hooked to a list of wireless network and then install printer driver
  • Press the Home button and then tap wireless button in the frame bar. Select the wireless setup wizard and then tap OK button
  • Touch to select the desired router network. If the sort after router device is not installed then you can perhaps add a wireless network
  • Enter the SSID name and then tap OK. Make use of the screen keyboard to enter the WEP key
  • Touch OK button and then print the wireless test report

HP OfficeJet 5740 Wireless Setup for Mac:


  1. Make in efforts to enable the HP OfficeJet 5740 wireless reset procedure. Then get your Mac computer connected to Internet
  2. Power up the printer, router and computer devices. Disconnect the Ethernet and USB cable from the Mac
  3. Check if the wireless range doesn’t exceeds the limitations with respect to your printer and computer
  4. Press the Home button and then scroll horizontal wise to select Setup menu
  5. Touch Network settings and then tap Wi-Fi Protected Setup. Progress further to select WPS Push Button method
  6. Tap OK button and then wait for few minutes to get connected to all of the WPS enabled routers
  7. Touch to select the desired router and then confirm it again by tapping the OK button
  8. Now type in the WPA Passphrase and then tap OK button. Check if the wireless LED is glowing steadily
  9. Click the Apple menu and then perform a Mac OS update. You can restart the Mac OS and then update printer driver
  10. Open the Mac System Preferences and then access the Printers and Scanners folder. Locate the HP OfficeJet 5740 that is added in the Mac print queue list

HP OfficeJet 5740 Troubleshooting


Clear Paper Jam Issue



Clearing Paper Jam from Input Tray



Troubleshoot InkJet Cartridge Issue


Generally there is only two type of Ink Cartridge issues present and they are Ink Cartridge Missing and Incompatible Cartridges.


Steps to check for InkJet Cartridge compatibility:



Steps to replace InkJet Cartridge: